Harjanto, Andro, and Rizal Fathoni Aji. “Improving IT Assets Management With ITIL 4 Framework”. Jurnal Ilmu Komputer dan Informasi 17, no. 2 (June 2, 2024): 127–143. Accessed April 15, 2025. https://jiki.cs.ui.ac.id/index.php/jiki/article/view/1195.