Predicting Analysis of User’s Interest from Web Log Data in e-Commerce using Classification Algorithms

Saucha Diwandari, Ahmad Tri Hidayat

Abstract


The accelerated development of e-commerce has been a concern for business people. Business people should be able to gain customer interest in a variety of ways so that their companies can compete with others.  Analyzing click-flow data will help organizations or firms assess customer loyalty, provide advertising privileges, and develop marketing strategies through user interests. By understanding consumer preferences, clickstream data analysis may be used to determine who is participating, assist companies in evaluating customer contentment, boost productivity, and design marketing strategies. This research was performed by defining experimental user interests using Dynamic Mining and Page Interest Estimation methods. The findings of this analysis, using three algorithms at the pattern discovery page, demonstrated that the Decision Tree method excelled in both methods. It indicated that the operational performance of the Decision Tree performed well in the assessment of user interests with two different approaches. The findings of this experiment can be used as a proposal for researching the field of web usage mining, collaborating with other approaches to achieve higher accuracy values.


Keywords


web usage mining; web log data; classification; user interest; clickstream data

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DOI: https://doi.org/10.21609/jiki.v15i1.1024

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